New Delhi, March 29: The National Payments Corporation of India (NPCI) is going to revise the UPI guidelines.
Recently the NCPI issued new guidelines on numeric UPI ID solution with the aim of enhancing customer experience for UPI number-based payments.
According to the new norms, the UPI ID linked to the inactive mobile number will become inactive.
Thus, a person using the UPI service will need to ensure that the mobile number registered with his bank is active.
UPI service can be used without any problem only if the bank records are kept updated with the correct mobile number. According to the new rules of the Department of Telecom (DoT), a mobile number can be assigned to a new user after 90 days of disconnection.
If a customer's mobile number is not being used for calls, messages or data, then such numbers are deactivated by telecom providers.
Under the new guidelines, the user's bank-verified mobile number will act as the user's UPI identifier.
On the other hand, banks and UPI applications will also need to update their mobile number records every week so that mistakes caused by recycled or modified numbers can be avoided.
Applications will need to seek permission from users before assigning numeric UPI IDs. Users must actively opt in for this feature as the default setting is opted out.
In case there is some delay in the NPCI verification, UPI applications may temporarily resolve numeric UPI ID issues internally.
These issues will need to be documented and reported to NPCI on a monthly basis for best monitoring.
The NPCI’s new guidelines will come into effect from the April 1.
