New Delhi, Dec 22: The Central Consumer Protection Authority (CCPA) has imposed a penalty of ₹ 2 lakh for misleading advertisement on Shubhra Ranjan IAS Study.
The decision was taken to protect and promote the rights of consumers as a class and ensure that no false or misleading advertisement is made of any goods or services which contravenes the provisions of the Consumer Protection Act, 2019.
In view of the violation of the Consumer Protection Act, 2019, the CCPA, headed by Chief Commissioner, Nidhi Khare, and Commissioner, Anupam Mishra has issued an order against Shubhra Ranjan IAS Study for misleading advertisement regarding UPSC Civil Service Exam 2023.
Coaching institutes and online edtech platforms use pictures and names of successful candidates to influence prospective aspirants (consumers), without disclosing the courses opted by such candidates or the fees paid by them & length of the course so attended.
Shubhra Ranjan IAS Study in its advertisement made the following claims-
“13 students in Top 100”
“28 students in Top 200”
“39 students in Top 300” in UPSC CSE 2023
Further, the advertisements prominently depicted photographs and names of the successful candidates of the UPSC Civil Service Exam 2023, without mentioning any information about the specific course opted by such candidates.
Shubhra Ranjan IAS Study prominently displayed successful candidate’s names and pictures and simultaneously advertised various types of courses provided by them on its official website. However, the information with respect to the course opted by the said successful candidates in UPSC Civil Service exam 2023 was not disclosed in the abovementioned advertisement.
